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Frequently Asked Questions
Just select the product(s) you wish to purchase and click the “buy now” or “add to cart” button. Enter your personal details, your card details and click “buy now”. You will then receive online access to your report within 48 to 72 hours. An electronic receipt for the purchase will also be issued as well as a copy of the full invoice by post.
We accept PayPal, Visa, Mastercard, Online banking, American Express, and Discovery.
When you buy online by invoice, the reports and data extracts are only available once the invoice has been paid in full. Payment can be completed online by credit card or bank transfer. You will receive the report within 48-72 hours after ordering.
Yes. Our customer’s security is our utmost priority. RationalStat uses SSL web server certificates to encrypt all personal details entered on our site (256 bit encryption). Extended Validation SSL Certificates comply with the strongest identity authentication standard available today.
The report format is stated in the report information page. When you purchase a report online you will receive a PDF version of the report.
For some reports a data extract in Microsoft Excel is also available. The Excel spreadsheet includes pre-built calculations that allow you to easily manipulate the data.
Other types of reports are available in Microsoft PowerPoint.
Our reports are fully updated annually. Existing clients can receive an automatic email with information on the latest version of a purchased report.
Please email: email@example.com for information pertaining to publication of new editions of reports.
Yes. You will receive an electronic receipt by e-mail immediately after the purchase, in addition you will receive a copy of the original invoice by post.
If you need detailed definitions for products in a particular report, please email firstname.lastname@example.org, specifying which product definitions you require.